Kristin and Donnie’s Trip Report from Beaches Royal Plantation

 10-20/27-2002

Our 4th wedding anniversary, October 24

 

            We were originally booked at Sandals Halcyon for our anniversary but decided to switch after we had heard many negative reports from friends.  I decided to do a little research on other Sandals and in my search I found Tropic Travel Online and started reading about Beaches Royal Plantation.  After viewing pictures and reading trip reports we decided to change our trip and booked at BRP, and I am SO happy that we did! 

 

            We got up on Sunday morning at 5am as we had an 8:40 flight.  We got ready and loaded the car and we were on our way at 5:45.  We parked in long term parking and we were at the Air Jamaica gate at 6:15 and there were only 2 parties in front of us.  It only took us 10 minutes to check in and another 15 to go through security and by 7am we had already had a cup of coffee and bought our magazines for the flight!  We thought it would be much more crowded but the check-in attendant said the flight wasn’t even near full.  We started boarding at 8am and the flight was EMPTY!  It was an Airbus, one of those huge planes that holds 8 people per row. . .2 on each end and 4 in the middle.  The middle was completely empty throughout the entire plane except for some families that wanted to sit together.  We took off at exactly 8:40 and we were on our way.  We were served the champagne breakfast and had omelets and mimosas.  It was actually pretty good!  The flight was excellent and it took 2 hours and 50 minutes to Montego Bay Airport.  I hate flying and was very happy to land!  When we landed the weather was absolutely perfect and stayed that way the entire week except for two 10 minute showers!  Immigration and customs was a breeze, not taking more than a half-hour for both.  We claimed our luggage and went to the Beaches desk.  We were greeted and our bags were taken by a redcap and they told us our shuttle was waiting.  Donnie was then asked if he wanted any “good reefer” by a baggage guy!   I don’t think he was a Beaches employee.  We politely declined and got a good laugh.  I asked them if the flight to Boscobel was available, but the next flight was at 1pm and it was 11am.  He said we could wait for the flight or take the shuttle.  We decided to take the shuttle!  Even though I hate flying, I was willing to do it just to avoid the shuttle ride everyone talks about.  It wasn’t horrendous, just very bumpy and our driver was not a defensive driver!  We were constantly passing cars and it was kind of scary, but it went fast and we chatted with 2 other couples on the shuttle.  Mark and Sue were celebrating their 10th anniversary and Brad and Missy were on their honeymoon.  The driver asked us if we wanted to stop for a bathroom break but we all decided to keep going. . . we just wanted to get there!  The trip took a total of 1 hour 45 minutes. 

 

            At 1pm we pulled into the resort and I knew RIGHT THEN AND THERE that this was THE place for us!  It was absolutely the most gorgeous resort I have seen.  It looked exactly like a southern plantation!  We were greeted by Allester and he took the girls to the game room and the men claimed our luggage.  When the guys arrived we were given cold, lemon scented towels and champagne.  We gave our credit cards and filled out a little paperwork and were told our suites weren’t ready just yet and that we could eat lunch until they were ready.  We went to Bayside for our first of many EXCELLENT meals.  We had shrimp “run down” with rice the most delicious seafood bisque.   We had cheesecake and chocolate pecan pie for dessert, yummy!  After lunch our suites were ready and Simone took us to ours.  We had booked the deluxe room (lowest category) and I’m not really sure if we were upgraded or not, I’m pretty sure we were.  We were in suite 108 in the East wing and we were very pleased with our room!  The view was spectacular and we had a huge walk in closet which was very nice.  We had more than enough room and were very happy with where our room was located.  We were right by the verandah, the spa, and the gym.  Great location!  We were both exhausted and decided to unpack and take a little nap.  While we were sleeping we got a phone call from Giovanni, the new assistant manager.  All I can say is that I love him!  He is just adorable!  He just started 4 weeks prior to our arrival and was very energetic.  He wanted to know if we were happy with our room and if there was anything he could do for us.  Since I was sleeping I’m not exactly sure what I said!  We got up and showered and got dressed for dinner and walked around the property.  We were amazed because it seemed as if we were the only ones at the resort!  We had dinner at Bayside, Cajun swordfish and rice and more seafood bisque, again amazing.  While we were eating Giovanni came up and introduced himself.  I apologized if I was a little out of it when he called and he actually started laughing because he said I did sound out of it!  We talked for a little bit and he told us about the resort and he suggested the “couples moonlight massage” on the beach.  He made us guess where he was from. . .with a name like Giovanni we of course said Italy.  He said no keep guessing, that the country began with an “a” and ended with an “a”.  I eventually guessed correctly. . .it’s Aruba!  So if he asks you to guess, you can shock him!  After dinner we had a few drinks and talked to the couple we met on the shuttle.  There wasn’t really much going on with entertainment, there was a band playing and when they stopped we were off to bed. 

 

            Before falling asleep we decided to order room service for breakfast, which we ended up doing every morning!  At the beginning of the week we ordered strictly off the room service menu, however in the middle of the week we looked at a breakfast menu at Bayside and decided to try to “write in” what we wanted to try.  We realized that you could order ANYTHING you wanted for breakfast.  Donnie is a big fan of eggs benedict which wasn’t on the room service menu. . .no problem mon!  Eggs benedict it was!  Side of bacon?  Again, no problem mon!  Breakfast was on time every morning except one, the one day it was late they had good reason. . .I’ll address that later.

 

            Monday and Tuesday we did the same thing both days.  We ordered breakfast, went to the gym and were on the beach by noon.  The gym is perfect.  We only saw 2 people in there the entire time.  They have 2 TV’s, a CD player, a water cooler, cool lemon scented towels, and clean dry towels. The first day on the beach we were met by Cleon, one of the watersports guys.  He gave us towels and our beach flag and asked us where we wanted our beach chairs.  He then told us if we needed “anything at all” to see him!  Nobody at Beaches came right out and offered ganga, but we got the impression it was available if you wanted it!  We decided to try the flag and get a drink.  I put the flag in the sand and within 30 seconds (no lie) someone was waiting to take our order!  We ordered the special which was a frozen fruity drink, very good.  For lunch we went to the Royal Café.  They have excellent food here as well as Bayside.  I expected it to be hot dogs and hamburgers for the most part, but they had an excellent menu and all the food was delicious.  The soups were incredible all week long.  Seafood bisque, lobster bisque, pumpkin chowder (my favorite), potato and leak, cream of onion, they were the highlight of the meals!  We stayed at the beach until 3:30 almost every day, which was when the sun disappeared from the beach and we went to the pool until 4.  There was sun at the pool until 4pm.  It was perfect because when the sun was gone it meant TEA TIME!  We loved tea time!  The champagne was put out and we had pastries and sandwiches which were great! They had cucumber, cheese, salmon, swordfish, and crab salad sandwiches plus raison scones, fruit tarts and chocolate chip cookies.  All were just delicious.  Donnie smoked a cigar and we ate sandwiches, listened to the piano player (who was excellent!) and drank champagne and sometimes did this at the hot tub!  The concierge “Sunshine” would run around with a bottle of champagne balanced on his head and would fill everyone up!  He truly was a ray of sunshine! He always had a huge smile on his face and gave wonderful personalized service!  I was a little shocked when a couple we were talking to said Sunshine told them he mad $3 dollars an hour!  THREE!  I hope that’s a lot in Jamaica, but I can’t imagine that it’s alot anywhere! : (   I overheard a conversation between Sunshine and a guest one afternoon at tea and the guest was asking what the dress code was for Bayside.  I was kind of shocked when Sunshine replied that shorts were perfectly acceptable!  The guest even said “are you sure I don’t have to wear long pants” and he replied “no” shorts were just fine!  From then on I checked out what men were wearing and 90% of the men did wear shorts each night.  Some guys took advantage of that wearing athletic shorts and thong shoes!!!

 

            Monday night was the manager’s cocktail reception and beach party.  The food was incredible (see pictures!).  At the cocktail party we talked to Giovanni and met the service manager, Georgio.  Georgio was really into his job!  He was telling us how even if food is not great, if the service is great the food BECOMES great.  Not that the food was bad here, but his theory is that if the food and the service are both great you have VERY happy guests.  I won’t argue that!  He also told us that BRP is regarded as the “diamond” of the Sandals family.  They had fire dancers and a steel band and the house band played as well.  We sat with a couple that was on their honeymoon and were booked at Sandals Ocho Rios and they were bumped to BRP.  They were NOT happy about this.  Sandals told them it was a HUGE upgrade and they should be happy which I think angered them more.  I can’t really blame them because they had researched SOR and they wanted more of a party atmosphere.  However, by the end of the week they were loving BRP!  It was a very nice evening and after the party we went to the games room to watch Monday Night Football and played pool.  We met Audrey, an adorable cocktail waitress, in the games room and ended up talking to her for a while. We were drinking some champagne and she literally ran to get us champagne!  I told her not to worry I would get it (it was only a few steps away!) but she continued on!  Donnie is a huge Steelers fan and the room was empty so we played pool, watched the game, and drank champagne! He was in Heaven! 

 

            Tuesday the beach and the pool were completely empty, except for 2 or 3 couples and I asked Sunshine how many people were staying at the resort.  He said it was 40% full.  I really felt that we had the entire resort to ourselves. We ate lunch at Bayside and were the only people eating there except for 1 other couple!  After they left we had the whole place to ourselves!  I had the angel hair pasta with mushrooms and sundried tomatoes and bruschetta.  Donnie had the island crab sandwich.  They were both so delicious we split each others!   We had booked the couples moonlight massage for Tuesday evening at 5:30pm.  We went to the spa at 5 to get changed and use the steam room.  At 5:30 we went down to the water sports area on the east beach (closed down, we were the only ones there) in our robes where they had 2 massage tables set up.  We had our massage right there, listening to the ocean for 50 minutes!  It was FANTASTIC!   In a previous trip report I read that there is a smell a burning wood in the air in the evenings.  It gave the resort a very cozy feel and really added to the atmosphere.  Later that evening I told Giovanni we got the massage he recommended and I asked him what the smell was because it really gave a romantic feeling to the resort.  He smiled and paused for a second, then admitted that they actually burn lemongrass behind the spa to give the resort that cozy feel in the evenings!  Tuesday was also the returning guests dinner at Le Papillon.  We had drinks in the drawing room and the women were given roses and we had our picture taken then Chef Hugo came in and introduced himself.  This was our first time at LePapillon.  The menu was set and we had potato soup, lobster, beef tenderloin in a tarragon sauce and crème brulee for dessert.  Don’t get me wrong, the dinner was delicious, but we just didn’t think it was THAT much better than Bayside.  We spent the evening in the bar and the bartender Aldi (or Aldo) was making some VERY strong drinks.  I had two and I felt them!  Donnie and I both were a little tipsy and Aldi was making obscene objects out of napkins!  Then when they found out we were pharmacists all the staff wanted to know about was Viagra!  It was a fun evening but I felt those drinks in the morning!

            Wednesday, after room service breakfast : ) we went to Dunns River Falls.  We rented water shoes and got a locker.  The shoes were $5 a pair and the locker was $8 and when you turned in the key you got $3 back.  My shoes were in really bad condition, so bring your own if you want to see the falls.  Donnie wasn’t happy about the fact that his shoes were PINK.  Kink of cute I thought!  I didn’t expect the falls to be so massive!  We left at 12:30 with 4 other couples in the BRP shuttle.  The falls were spectacular, but they were a little more dangerous than I had expected.  We all held hands and made a line and started climbing.  I thought that was sort of strange that we had to hold hands until I realized how much I depended on the guy in front of me! We finished at about 2pm and went through the market.  The market was out of control!  I had to hold onto Donnie and they were literally putting those carving things on us!  We just kept saying no thank you and walking trying to find the exit.  It’s really a shame because I would love to just browse through there but it’s literally impossible because they are so in-your-face.  We made it through the market and back to the shuttle and we were back at BRP by 3pm.  We were off to the pool for some afternoon sun and champagne.  We were hungry when we got back but didn’t want to leave the pool to sit at the Café.  No problem mon!  They will bring your lunch right to your chaise lounge poolside!  We split a tuna pita and an order of “Stamp and Go” which was AWESOME.  “Stamp and Go” were deep fried cod fish fritters and were our favorite lunch item! That night we ate at Bayside and both had Surf-n-Turf, goat cheese salad, shrimp cocktail and bread pudding for dessert.  Absolutely sinful!  The entertainment was a woman playing acoustic guitar and singing, she was very talented!

 

            Thursday we continued our room service breakfast and went to the beach.  We wanted nothing but rest and relaxation this vacation and that’s exactly what we got!  There was a lot of activity today and it wasn’t all good.  However it wasn’t BRP’s fault.  Sandals Dunns River and Sandals Ocho Rios had both overbooked and were sending TONS of people to BRP.  In about 2 hours 10 couples arrived, 10 very pissed off couples!  They were bumping everyone to BRP and Giovanni said the house was almost 100% full.  I believe it because there were people everywhere!  I also don’t think BRP was prepared for this all in one day as the service wasn’t the same today.  There just wasn’t enough staff to accommodate all these people all at once.  There was nowhere to sit at The Royal Café and there was only one waitress.  The bumped people were getting very agitated (f-words were flying) and then Giovanni, Georgio, and Mario Machado started working at the Café!  They were all in a tizzy, talking on the bar phone, Chef Hugo was there too and he didn’t look very happy either.  Georgio was running around giving people ketchup and getting drinks, Giovanni was serving drinks, and Mario was running around!  Mario actually was never seen sitting still the entire week!  Every day we saw him he was running somewhere!  It actually was quite funny.  Lunch took about 2 hours but, hey, I had nowhere to be and I enjoyed watching everything going on!  Another large group of 12 arrived and they were a wedding party. . .bride, groom, parents, attendants, and friends.  They had the wedding at the Bayside Gazebo and it was gorgeous (see pics). The resort was really hopping on Thursday night!  Because of the unexpected numbers of people dinner service was SUPER slow.  We went to dinner at 7 and didn’t get done until after 9!  The people that had been bumped couldn’t eat at LePapillon because they didn’t bring dress clothes (they actually enforced wearing the jackets at LePapillon, none were on backs of chairs an they actually stopped men at the entrance and made them wear one of the restaurants jackets before they could enter).  Everyone was out that night and people were wound up and drinking!  A reggae band played and the dance floor was full!  This was rare compared to the other nights where nobody was out and nobody danced!  There was a ton of energy that night at the resort!

 

            Friday everything was back to normal!  We decided that maybe we should leave and see another resort!  I have to say that we were having such a good time at BRP I really had no desire to leave. . .but we figured it was included so we got up and took the shuttle to Sandals Ocho Rios.  While we were on the shuttle 2 ladies were telling us how they and their spouses got bumped from Sandals Dunns River and how they came here to party and ended up at BRP.  They said they have to take the shuttle every morning to SDR and then come back at night to BRP.  They said they were told when they landed they were getting upgraded to BRP and they knew nothing of the resort.  Well, they too came to Jamaica to party and were not happy.  I never ran into them again but I was curious if the resort grew on them!   We arrived in like 2 minutes at SOR (I really didn’t realize it was RIGHT next door!) and I couldn’t believe the difference.  There were people everywhere and it seemed HUGE compared to BRP.  We finally found our way to the beach and playmakers were screaming “RING TOSS, COME PLAY RING TOSS” and Donnie and I looked at each other and laughed. . .we were ready to go back to BRP.  We weren’t sure where the pool was and I asked a watersports staff member and he ended up giving us a mini tour of the property.  It was nice resort, just not what we were looking for.  BRP is just so intimate, every staff member speaks to you when you pass, the feeling was just not the same at SOR.  We made our way back to the beach and decided to walk back.  Donnie thought we would be harassed by the parasailing/jetski man but he just asked us if we needed anything and we said no thank you and that was it!  He didn’t follow us, in fact he never moved!  It took about a minute to walk back.  We were stopped by a security guard when we got back on the BRP property just to make sure we were staying there.  We showed him our key and Beaches Pass and we were back! 

 

            The rest of the afternoon we spent at the pool.  We had lunch at the Royal Café and they were telling us how they had a brand new menu being unveiled today.  The lobster BLT was awesome!  It was a triple layer sandwich (similar to a club sandwich) only it was layered with chunks of lobster!   We met a lovely couple, Jennie and Derek, and just chilled out for the rest of the afternoon.  We had our tea and champagne at 4pm and went back to take a nap.  Hey, all of this going to the beach and pool can wear you out ; )  !!!!!!!!!  We showered and went to dinner where I had the pasta carbonara, shrimp cocktail, and soup and Donnie had surf and turf again.  Excellent dinner again!  The evening entertainment was a flutist and he was incredible!  We spent the evening hanging out with Jennie and Derek drinking Red Stripe Lights in the bar!  The bar was hopping that night also.  At one point a group got up and started dancing and we saw a couple of “full moons” being flashed! 

 

            I was so sad on Saturday because this was our last full day in paradise!  We decided to make it as long as possible.  We got up early and ordered room service.  Jennie and Derek had told us to try the hot chocolate, we did, and we were hooked!  It was the best hot chocolate we have ever had!  I couldn’t believe we had waited this long to try it.  They also told us how they ordered a pastry basket early one morning (about 7am) and the pastries were still HOT!  Jennie said the chocolate was oozing out of the chocolate croissants just like in France!  I’m telling you this place is sinful!  For lunch we ate at the Royal Café and had grilled marinated vegetables with goat cheese on focacia bread and conch fritters.  Donnie couldn’t resist the lobster blt!  We made reservations for LePapillon for 8pm.  We figured since it was our last night we’d try it again.  We spent the afternoon doing the beach/pool/tea time combo!  We drank champagne in the hot tubs until about 6:30 and then went to get ready for dinner.  We went to dinner 15 minutes early and the restaurant had 2 couples in it!  TWO!  We had the salmon special, asparagus, cream of onion soup, and crème brulee.  Again, it was delicious, but not phenomenal.  I actually enjoyed Bayside much better.  We ended up talking to one of the couples, Charlotte and Howard, and they told us they were staying in the Governor’s Suite.  We were amazed since all week we were saying how we’d love to see one of the huge suites, and they invited us up after dinner to see it.  It was amazing!  The suite had a furnished foyer, 2 bathrooms, 2 verandahs, a huge living room, 2 TV’s (one in the bedroom, the other in the living room) and the bedroom was enormous!  It was absolutely breathtaking!  From their entrance you could see the private villa swimming pool and grounds.  Thanks again Charlotte and Howard for your hospitality!  They said they were just as impressed with the suite as they were upgraded from a honeymoon category! We went back to our room at 11pm and unfortunately had to pack.  We packed and went to bed after putting out our breakfast order.

 

            Sunday. . .we sadly had to say goodbye.  We got up at 6am and put our luggage out.  We did the Air Jamaica pre check in and went back to our room to take a nap since we had the room until 11am.  There was only one flight back to Montego Bay on Sunday at 4:45pm and our flight was at 5:40pm so we had to take the shuttle which was leaving at 2pm.  We ate our breakfast and went to check out at 11am.  After check out we sat on the verandah for a while, played some pool, and then the Steeler game came on again!  Donnie had a few beers and I went to find Jennie and Derek to say goodbye.  At 2pm we went to get the shuttle.  There were so many people waiting for the shuttle that there wasn’t enough room for us!  Giovanni said not to worry, that another shuttle was being called.  About 10 minutes later it arrived and we were on our way with one other couple.  It was an uneventful ride, just bumpy.  We arrived at the airport in 1-1/2 hours and since we had over an hour until our flight we bought some alcohol at the duty free shops.  We boarded our flight at 5:15pm and took off 6pm.  The flight was extremely rough and since I don’t like to fly to begin with it was a tough flight for me.  We were served either chicken or fish for dinner and they offered free champagne and wine.  We landed at 8:55 at BWI.  It took forever to get through customs and immigration.  The lines were long and slow and by the time we got our baggage and got to our car we ended getting home around 11:30pm. 

 

            This vacation was just incredible from beginning to end.  We have cruised, been to other all-inclusives, non all-inclusives, and none of them compare to this resort.  I’m begging Donnie to take me back for my 30th birthday in January!  The quality of the food, the quality of the service and the general ambiance of this hotel is just unmatched.  Sure, the service was slow a few times, but it was always courteous.  Every employee was so nice, friendly, and so willing to help with anything at any time of the day or night!   The resort has this feel that I just can’t explain. . . it’s cozy, friendly, romantic, peaceful but fun all at the same time.  I’ve never been to a resort were management knew your names and remembered them the entire week!  And thanks to Debbie’s Dieting Tricks I only gained 4 lbs!  Not bad for eating like a queen for 7 days! It was truly amazing and I would highly recommend this resort!  I can’t wait to go back!

 

Kristin and Donnie